WhatsApp Business message limit per day

A guide for admins of large groups and sales teams who send announcements at volume and need to separate official limits from ban risk.

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Reading time: 4 min

How it works in practice

Without structure, the admin pastes the same notice into dozens of chats and risks a restriction. With a group and 9bot, the notice goes out once at the scheduled time and commands show the schedule.

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Step by step in the 9bot dashboard

In the side menu, open Integrations ("Connect external channels to WhatsApp groups in the panel"). It has cards such as Discord, Live Alerts, HubSpot and RSS and news. The example below uses RSS. The screenshots below come from the real dashboard, in a test group called "Seu Grupo", with member names and contacts blurred. The numbers on the images follow the order of the clicks.

Instead of mass sending news to many contacts, RSS posts it inside the group on a schedule you control.

Step 1: Open RSS and news

  1. On the RSS and news card ("Automatically publish RSS feed news to the group"), click Configure.
9bot Integrations page with the RSS and news card highlighted
Step 1: in Integrations, find RSS and news and click Configure.

Step 2: Set up the feed

  1. Paste the RSS feed URL and click Verify Feed.
  2. Under Posting schedule, choose Fixed interval, Default times (06:00 and 18:00) or Custom times.
  3. Set the Interval (minutes) and the Maximum news per send.
  4. Click Save RSS.
9bot RSS and news window with feed URL, schedule, interval and max per send
Step 2: paste the feed URL, choose the schedule, interval and max per send, then save.

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Direct answer: Meta does not publish an official number of messages per day for the WhatsApp Business app. The documented limits are different: broadcast lists of up to 256 contacts, forwarding to up to 5 chats at a time, business broadcasts charged per delivered message and, on the API (WhatsApp Business Platform), a limit on unique contacts per 24 hours outside the customer service window that starts at 250 per portfolio and can rise to 2,000, 10,000, 100,000 or unlimited. Bans do not depend on a magic number: they depend on reports, blocks and unsolicited bulk sending.

In short:

  • The app has no official daily limit; it has list, forwarding and group creation limits.
  • On the API, the limit is per portfolio: 250, 2,000, 10,000, 100,000 or unlimited in 24 hours.
  • Ban risk comes from reports and blocks, not from a published quota.

The limits Meta publishes

The limits Meta publishes
WherePublished limitSource
Broadcast list (app)Up to 256 contacts per list; only people who saved your number receive itHelp Center
ForwardingUp to 5 chats at a time; a message forwarded many times goes to 1 chat at a timeHelp Center
Adding members and creating groupsIf you exceed the limit, you may need to wait 24 hoursHelp Center
Business broadcasts (Business app)Charged per delivered message, with the price shown before sendingHelp Center
API (Business Platform)250, 2,000, 10,000, 100,000 or unlimited unique contacts in 24 hours, per portfolioMeta documentation

Outside this list, figures such as "200 messages per day" that circulate online do not appear on official pages. Treat any such number as an unsourced estimate.

How the limit works on the official API

According to the Meta documentation, the limit counts unique contacts who receive business initiated messages outside the customer service window, in a rolling 24 hour period. Since October 2025 it is set at the business portfolio level and shared by every number in the portfolio.

  1. New portfolios start at 250.
  2. The limit rises to 2,000 when the business is verified or delivers 2,000 messages with good quality templates in 30 days.
  3. After that, it rises one tier automatically if messages are high quality and the business uses at least half of its limit in 7 days.

Replies to messages the customer started do not count toward this limit. For groups on the API, see what the Groups API allows.

What raises ban risk

The WhatsApp Terms of Service prohibit bulk, automated or unauthorized messaging. In practice, what matters is how recipients react:

  • messages to people who did not ask for them or did not save your number;
  • the same text sent to many chats in a short time;
  • many reports and blocks;
  • unofficial apps that imitate WhatsApp.

Spacing out messages does not make unsolicited messaging acceptable. What lowers the risk is permission and expected content.

If the number is already restricted, see what to do when a group or number is suspended.

A group instead of individual bulk messages

When the same notice goes to hundreds of people who want it, a group or community where only admins post solves it with a single message. People joined by choice, so the notice is expected. With 9bot, the connected number posts scheduled notices in one or several groups and answers commands such as .notices. 7-day trial; with the coupon FIRST9, monthly plans are 50% off for the first 3 months after the trial. Compare formats in broadcast list, group or channel.

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FAQ

What is the daily message limit on WhatsApp Business?
Meta does not publish a daily limit for the WhatsApp Business app. The official limits cover broadcast lists (256 contacts), forwarding (5 chats at a time) and, on the API, unique contacts in 24 hours.
How many messages can I send without being banned?
There is no official safe number. The risk comes from reports, blocks and messages to people who did not ask for them.
What is the starting WhatsApp API limit?
New portfolios start at 250 unique contacts in 24 hours outside the customer service window. The limit rises to 2,000 and then to 10,000, 100,000 or unlimited.
Is the API limit per phone number?
No. Since October 2025 the limit belongs to the business portfolio and is shared by all its numbers.
Are WhatsApp Business broadcasts paid?
Business broadcasts are charged per delivered message, with the price shown in the app before sending. The feature is available in selected countries.